CALL US: (972) 956-8029

Frequently Asked Questions

What does single wall and double wall mean?

Corrugated cardboard or fiberboard is made of two components: linerboard and medium. The medium is the wavy fluted paper. The linerboard is the flat facing that adheres to and protects the medium.

Single wall corrugated fiberboard is composed of two layers of linerboard sandwiching one layer of medium.

Double wall corrugated fiberboard is composed of three layers of linerboard sandwiching two layers of medium.

What kind of material should I use?

The answer to this question depends on several things:

  • What are you shipping?
  • How heavy is the item(s) you are shipping?
  • How much protection do you need?

Our design team will be happy to discuss your material needs. Please give us a call at (972) 956-8029.

What styles of boxes can I choose from?

Some customers are surprised at the number box styles available for shipping. Check out the Gallery of Custom Box Styles for descriptions of each style and their uses.

How do I measure my box?

The box industry has a specific way to measure boxes.

First, the measurements should reflect the inside dimensions of the box. The size of the box should be stated in terms of length, width, and depth (or height). Length is the longest side of the box. Width is the shortest side. As you look into the opening of the box, the depth (or height) is the measurement from the opening down to the floor of the box.

A graphic representation of how to measure each box can be found on the Box Style Page. Click on the picture beside the box style description.

What kinds of materials are available?

We construct boxes out of corrugated cardboard. What we have in stock may vary, but here are some examples of common materials:

200 lb single wall – rated to hold up to 65 lbs.
32 ETC single wall – rated to hold up to 65 lbs.
275 lb single wall – rated to hold up to 90 lbs.
275 lb double wall – rated to hold up to 100 lbs.
350 lb double wall – rated to hold up to 120 lbs.

Colors available are kraft (brown) and white.

© 2018 The Custom Box Company
Developed by Mystical Rose Media